The timer refresh rate for the PC's processor may be too fast for SunTouch to keep up. SunTouch is a 27 year old software platform that used the clock speed of the PC to determine when to get timer information. You will need to tell SunTouch to wait almost a second in between attempts to talk to the timer.
- Open SunTouch and navigate to Setup > Stations.
- Click on the Timer Setup tab.
- Click on the Advanced Settings button.
- Change the Pause to 9999
Change the Retry Count to 6
Change the Read Again Count to 3
Change the Pause 2 to 3
- Click Save.
- Close SalonTouch and reopen it.