SunTouch Troubleshooting

My timer will not connect on new PC. All the settings are correct.
The timer refresh rate for the PC's processor may be too fast for SunTouch to keep up.  SunTouch is a 27 year old software platform that used the clock...
Mon, Feb 13, 2017 at 5:14 PM
I Keep Getting Pop Ups When I Use SunTouch
An salon employee probably turned on the SunTouch Performance Monitor.  This is used to determine what SunTouch is doing during certain steps that it perfor...
Mon, Apr 24, 2017 at 5:35 PM
The Timer will not Communicate with SunTouch
When opening SunTouch you receive the following error message about the T-Max Database Timer is not responding to the COM Port you selected. This may b...
Mon, May 22, 2017 at 6:40 PM
How To Backup SunTouch Database File
Close out of SunTouch  Navigate to Start-> all programs -> SunTouch Plus-> toolbox. Click on backup option then enter your password.  Choos...
Thu, Aug 24, 2017 at 12:15 PM
How To Restore SunTouch Database Files
WARNING! Performing these actions will overwrite any existing database.  These instructions are given at the users own risk.  Make sure that a known good ba...
Thu, Aug 24, 2017 at 12:39 PM