General FAQ

How do I customize the Activity Screen Layout?
Control the locations of the Side bars Click Key at the upper right or left. Click Layout at the bottom left. The Options along the bottom control whi...
Thu, Jun 7, 2018 at 5:44 PM
Setting Up Membership Services
Setting up an EFT Membership service in SalonTouch is very similar to setting up a standard tanning service.  Read our article on Setting up a Tanning Servi...
Thu, Oct 4, 2018 at 11:12 AM
What Credit Card Processors can I use?
SalonTouch 10 uses EMV compliant chip reader and token technology to store sensitive credit card data.  It will no longer store the encrypted credit card in...
Thu, Jun 7, 2018 at 5:55 PM
I unchecked all the security boxes, but employees still have access
You may have unchecked too many boxes.  The first column is Require Access.  This controls whether a password is required to access a section.  If that is u...
Thu, Jun 7, 2018 at 4:53 PM
How do I create a new Room Layout on my Activity Screen
To create a new Salon Room layout, click the New Room Layout button at the bottom. You will be asked for the number of Columns and Rows you want on scr...
Thu, Jun 7, 2018 at 5:43 PM
Working with the till
The till must be opened to make a sale in SalonTouch.  If you ever receive the message below when trying to make a sale the till must be opened first. ...
Thu, Jun 7, 2018 at 7:12 PM
Can I use Barcode Scanners in SalonTouch?
SalonTouch allows you to use bar codes and bar code scanner to scan products or gift cards. You can also print bar codes directly from SalonTouch and ...
Thu, Jun 7, 2018 at 7:26 PM
Create a Custom Payment Method
Custom payment methods are used for special occurrences that can occur at the register.  The most common of these are things such as using Groupons or an of...
Mon, Jun 11, 2018 at 11:41 AM
How do I set up a float commission for my employees?
A float commission is one where the commission amount floats based on the amount of sales that the employee brings in.  It is used to increase product sales...
Mon, Jun 11, 2018 at 12:33 PM
What is a Coupon Item?
A coupon item is a similar to a coupon, but it is for specific defined Services or Products.  SalonTouch will automatically determine what discount based on...
Mon, Jun 11, 2018 at 12:50 PM