Evolution

Default solution folder, feel free to edit or delete it.

I am Getting Error -2147217842- When I Open SalonTouch
When you open SalonTouch it returns the following error messages:    These are generic Windows error messages that mean Sal...
Sat, Nov 12, 2016 at 12:33 PM
Error 516 when opening SalonTouch LIVE
This article applies to clients using our hosted SalonTouch.net Internet-based solution.  This article does not apply to salons running SalonTouc...
Wed, Sep 14, 2016 at 1:18 PM
New Products and Services do not show in the Register
The most likely cause of this is that the products and Services have not been setup properly. There are a number of settings that are mandator...
Tue, Aug 9, 2016 at 10:19 AM
We just installed a new shared printer. When we select this printer in SalonTouch from the dropdown list and hit save, it does not save this setting.
The printer name that you see on the workstation is probably too long. Check the character length of the network path plus printer name (example \\server\...
Tue, Aug 9, 2016 at 10:20 AM
How do I set up regular simple commissions for my employees?
Setting up regular commissions on products or tan services is very straight forward (commissions paid  as % of price or a flat dollar amount). ...
Tue, Aug 9, 2016 at 10:25 AM
How do I set up a limited time special on Products or Tan Services?
To create a limited time special tan service or product (e.g. for one month only) do the following steps: Create the special tan service ...
Tue, Aug 9, 2016 at 10:26 AM
How do I quickly set up a Buy One Get One (BOGO) type offering?
You can set up a Buy One – Get One (BOGO) for any combination of Tan Services or Products. The following example assumes that you want to set up a B...
Tue, Aug 9, 2016 at 10:34 AM
SalonTouch Keeps Showing Messages About Printers and Errors
The Performance Monitor - otherwise known as debug - may have been turned on by a SalonTouch technician to trap errors or accidentally by an employee.  T...
Wed, Mar 1, 2017 at 6:22 PM
SalonTouch Says "This Package does not recognize the selected bed type."
The service that the client is trying to use does not have the bed listed as usable.  If your employee clicks Yes to override the res...
Tue, Aug 9, 2016 at 11:35 AM
How Do I send Welcome and Thank You emails to Customers ?
You can send Welcome and Thank You emails to customer directly from SalonTouch.  Please note that the email functionality depends on your email p...
Wed, Sep 14, 2016 at 6:42 PM