Processing refunds within SalonTouch is very straightforward. Within SalonTouch Pearl you will:
- Select the Client and go to the Register.
- Click on Other Actions and then click on Refund button.
- Enter the date of Sale or a Date before that and click OK.
- Select the item that you want refunded and confirm by clicking Yes.
- Click on Tender and process this using normal procedures.
Note that if you refunding to a credit card it must be the same card that was used for the original purchase. If you do not have the original credit card number or want it refunded to a separate card, you will need to contact WorldPay to perform the refund on the Virtual Terminal.