Processing refunds within SalonTouch is very straightforward:
- Go to the Register and find/select the client you wish to refund to.
- Click on Refund button.
- Enter the date of Sale or a Date before that and click OK.
- Select the item that you want refunded and confirm by clicking Yes.
- Click on the Back button and then Tender and process this using normal procedures.
Note that if you refunding to a credit card it must be the same card that was used for the original purchase. If you do not have the original credit card number or want it refunded to a separate card, you will need to contact WorldPay to perform the refund on the Virtual Terminal.