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877-725-6686
Knowledge base
SalonTouch 10
General FAQ
39
How do I customize the Activity Screen Layout?
What Credit Card Processors can I use?
I unchecked all the security boxes, but employees still have access
How do I create a new Room Layout on my Activity Screen
Working with the till
View all 39
Tanning
19
How do I set a room to ignore the wait period between visits?
Setting Up Membership Services
My Beds are Not Deducting Sessions, Points, or Minutes
Managing Inventory in SalonTouch 10
How do I Test a Room in SalonTouch
View all 19
Hair
3
What is a Service Provider?
What is a Provider Group
How do I create a Provider Group
General Getting Started
9
Things to know before you get started using SalonTouch
SalonTouch Technical Guide
New Salon Profile Setup
Security Setup
Creating a new employee
View all 9
Hair Module Getting Started
0
Tanning Module Getting Started
0
Hardware
2
Electronic signature pad installation (ePad)
ePad Troubleshooting
Setup up
SalonTouch 9 (Pearl)
11
Selling Membership EFT Services
Setting Up Membership Services
Membership Freeze Services
Membership Cancellation Services
EFT Settings for Memberships
View all 11
SalonTouch 8 (Evolution)
10
Selling Membership EFT Services
Setting Up Membership Services
Membership Freeze Services
Membership Cancellation Services
Membership UnFreeze Services
View all 10
SalonTouch 10
14
Selling Membership EFT Services
Setting up Membership Services
Membership Freeze Services
Membership Cancellation Services
Membership UnFreeze Services
View all 14
Tanning
General
30
My Timer Stopped Talking to SalonTouch
Fingerprint Scanner Does Not Scan All Clients
My Receipt Printer Will Not Print
What Operating Systems is Your Software Compatible With?
Where Do I Find the SalonTouch Manual
View all 30
SalonTouch 10
0
SalonTouch 9 (Pearl)
38
My Beds are Not Deducting Sessions, Points, or Minutes
Setting Up Your Online Support Account
How do I get started using EFT (Electronic Funds Transfer)?
How Do I Setup My Spray Tan Booth
How do I modify a clients existing package or add a free one?
View all 38
SalonTouch 9 (Pearl) Getting Started Guide
12
Creating a New Employee
Adding a New Client
Creating Products
Adding Product Inventory
Setting up Printers and Cashdrawers
View all 12
SalonTouch 8 (Evolution)
65
I am Getting Error -2147217842- When I Open SalonTouch
Error 516 when opening SalonTouch LIVE
New Products and Services do not show in the Register
We just installed a new shared printer. When we select this printer in SalonTouch from the dropdown list and hit save, it does not save this setting.
How do I set up regular simple commissions for my employees?
View all 65
SalonTouch 10 Getting Started Guide
1
Setting Up Timer in SalonTouch 10
SalonTouch Studio Hair and Spa Module
Getting Started
16
Creating a new employee
Creating Provider Groups
Creating Provider Services - Pricing
Creating an employee
Creating Provider Services - Booking
View all 16
FAQ
2
How do I Change the Time Slots in the Appointment Window
What are Transfer Values?
Reports
Working With Reports
1
SalonTouch Direct Connect Process
Reporting Tools
SalonTouch Evolution
3
In House Credit / Fees Owed Invoices Report
In House Credit List
In-house Credit on the Daily Totals
SalonTouch 10
1
Working with Reports
Security
SalonTouch Direct Connect
2
SalonTouch Direct Connect Process DB01
SalonTouch Direct Connect Process DB02
Software Security
2
SalonTouch Firewall and Antivirus Settings
Why We Suggest Windows 10 Professional
Avast Anti-virus
1
Updating Avast and SalonTouch
Windows Updates
Windows Networking Issues
1
Windows 10 Networking Issues after Windows 10 Update
Credit Card Processing
Instructions to Change Worldpay URL
2
How to Change your WorldPay POS settings in SalonTouch Pearl for the new URL
How to Change your WorldPay POS settings in SalonTouch Evolution for the new URL
EMV Compliant Chip Processing
2
EMV Chip Reader FAQ
Worldpay EMV Compliant Chip Processing FAQ
Worldpay Processing
5
Ingenico isc-250 Chip Reader Issues
Credit Card Double Charges using Worldpay Merchant Services
Export Checking Records from SalonTouch Evolution
What Worldpay platform am I on?
Worldpay ACH Posting