The following items will need to have exclusions added to any Firewall and or Anti-virus depending on what services the salon is using.  The database files and services are constantly being used and updated, so some anti-virus programs will scan the entire database before a change is allowed.  This will dramatically slow down your computer.  Adding an exclusion for known good files will keep this from happening and can reduce the chance for false positives to occur.

We recommend Kaspersky Anti-virus to our clients as that is what we use here. SalonTouch will work with any anti-virus program as long as it supports adding exclusions.  You can contact your anti-virus provider for information on how to add exclusions to it.


Anti-virus Exclusions:

SalonTouch Evolution

  • c:\SalonTouch\SalonTouch.exe when using SalonTouch Social or email options.
  • c:\Program Files (x86)\Microsoft SQL Server
  • c:\Program Files\Microsoft SQL Server

SalonTouch Pearl

  • c:\Program Files (x86)\SalonTouch_Pearl\SalonTouch.exe
  • c:\Program Files (x86)\Microsoft SQL Server
  • c:\Program Files\Microsoft SQL Server


SalonTouch .net Hosted Services

  • c:\SalonTouch\SalonTouch.exe
  • c:\SalonTouch_NET\ST-TS-Manager.exe.
  • c:\Program Files (x86)\SalonTouch\SalonTouch Agent 8\SalonTouchAgent8.exe for SQL 2008 Express.
  • c:\Program Files (x86)\Microsoft SQL Server
  • c:\Program Files\Microsoft SQL Server


SalonTouch Evolution Fingerprint Scanner
  • C:\Program Files\DigitalPersona
  • C:\Program Files\Neurotechnologija
  • C:\Program Files\Common Files\SafeNet Sentinel
  • C:\Program Files\Common Files\Aladdin Shared

SalonTouch ePad Scanner
  • c:\Program Files (x86)\ePadLink
  • c:\Program Files (x86)\IntegriSign Desktop



Firewall Exclusions:

SalonTouch Evolution

  • c:\SalonTouch\SalonTouch.exe when Licensing the software and a Sentinel Key is being used..
  • TCP Port 1947 and 20 when Licensing the software and a Sentinel Key is being used.  Traffic will be to and from 199.188.209.200.
  • c:\SalonTouch\SalonTouch.exe - When using email options.



SalonTouch Pearl

  • c:\Program Files (x86)\SalonTouch_Pearl\SalonTouch.exe



SalonTouch .net Hosted Services
  • c:\SalonTouch\SalonTouch.exe
  • c:\SalonTouch_NET\ST-TS-Manager.exe.
  • c:\Program Files (x86)\SalonTouch\SalonTouch Agent 8\SalonTouchAgent8.exe for SQL 2008 Express.


Bluefin Integrated Credit Card Processing

  • TCP/UDP 443 for incoming and outgoing sessions to the device's IP address.
  • TCP/UDP 10009 for incoming and outgoing sessions to the device's IP address.
  • TCP/UDP 8582 to 216.238.144.195 for incoming and outgoing sessions to the device's IP address.
  • TCP/UDP 9120 to t.broadpos.com for incoming and outgoing sessions.


WorldPay Integrated Credit Card Processing

For Ethernet based isc-250 devices need the following port open:

  • TCP/UDP port 6000 for incoming and outgoing sessions.
  • TCP/UDP port 12000 for incoming and outgoing sessions.