Setting up SMTP Email in SalonTouch Pearl

Modified on Mon, 08 Aug 2016 at 11:59 AM

  1. Click Setup

  2. Click Salon

  3. The client will need to get the information to fill out this page from their email provider. If they are using a free email provider, they can do a search for the settings online

  • SMTP Server: This is the sending email server. It is not related to SalonTouch, and we do not send the emails ourselves.

  • SMTP Port: This is the TCP port for SMTP. 25 is no security, 465 is SSL, and we do not support the TLS port.

  • Login: This is the email that will be used to send. If it is the client's personal email, all email will come from this email. It MUST match the email on the Salon Info tab or it will be flagged as spam by most email providers.

  • Password: This is the password for the email used. SalonTouch will not be responsible for changes to the password.

  • Server Requires SSL connection: If the server uses SSL connection check this and Use SSL connection method check boxes.
    If no security is used, leave Server requires SSL connection unchecked and check Use SMTP method only. SalonTouch does not support TLS security. If their server uses it, SalonTouch will not send emails.

  • Click Test and enter the client's email in the dialog box. If everything is entered correctly and their email provider will accept SMTP mail, they will receive the testing email.

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