How do I handle NSF Fees with my Memberships?

A membership NSF or NSFEFT, is a fee owed due to a draft failure on their membership package.  You can set SalonTouch Evolution version 4.0.12 and higher to automatically calculate the taxes on the NSFEFT fee.  At this time SalonTouch Evolution 5.0.3 with tokenization, does not support the automated posting process.

1. Click on Setup
2. Click on Register on the left side
3. Click on the Other Keys tab.
4. Place a check mark next to "Use method that automatically Posts the EFT payment when the NSF EFT is paid".
   
5. Click Save at the bottom.

Once the settings are changed in SalonTouch, the employees will have a different option at the register to process NSFEFT fees.

When the employees collect an NSFEFT fee they will still process it in the normal fashion.

1. Click Register at the top of the screen.
2. Search for the client that is going to pay the NSFEFT.
3. Click Other Items.
4. Click NSF EFT Payment.
5. The payment amount will be displayed in the register along with the taxes and fees that will be applied to the NSFEFT fee.
6. Tender out the sale as normal.

In the event that a discount is given, these tax split out can be changed in the client's account.

1. Click on Client at the top of the screen.
2. Search for the client that you want to change the NSFEFT amount.
3. Click on the Account tab.
4. Click on the three dots next to the "EFT Declined Drafts:" fee total.  If you do not have the three dots, you do not have version 4.0.12 or higher.
   
5. When clicking on the three dots you will be presented with a breakdown of the Draft amount, Taxes, and any applicable fees.  Below we have a salon with a $00.00 draft amount, Tax 1 as the 10% federal tax tax, Tax 2 as the local sales tax, and a $25.00 Fee.
   
6. Changing any one of these items will not affect the other items.  If you discount the Draft amount, be sure to update any applicable taxes before proceeding with the sale.
7. Click Save to save your changes.

For Licensing clients that do not have version 4.0.12 or higher, you can contact our support group at 877-725-6686 Option 3 to schedule a time to install the update.

For client that are not Licensing the software, please contact our sales department at 877-725-6686 Option 2 to inquire about upgrade opportunities.

For client on Evolution version 4.0.11 and lower, the processing of the NSF involves one additional step.  After the NSFEFT is sold at the register, a payment must be posted to reconcile the taxes collected as part of the NSF fee.

1. Click on Clients at the top of the screen.
2. Search for the client that is going to pay the NSFEFT.
3. Click on EFT Log on the left.
4. Click the Post EFT Transaction button on the right two times.
5. The Draft amount and all applicable taxes will be shown in the window.
   
6. Click Apply. This will post the payment of the NSFEFT fee and apply taxes to be paid.
7. It will display EFT Posting completed.
   
8. Click OK.