General FAQ
Control the locations of the Side bars Click Key at the upper right or left. Click Layout at the bottom left. The Options along the bottom control whi...
Thu, Jun 7, 2018 at 5:44 PM
SalonTouch 10 uses EMV compliant chip reader and token technology to store sensitive credit card data. It will no longer store the encrypted credit card in...
Thu, Jun 7, 2018 at 5:55 PM
You may have unchecked too many boxes. The first column is Require Access. This controls whether a password is required to access a section. If that is u...
Thu, Jun 7, 2018 at 4:53 PM
To create a new Salon Room layout, click the New Room Layout button at the bottom. You will be asked for the number of Columns and Rows you want on scr...
Thu, Jun 7, 2018 at 5:43 PM
The till must be opened to make a sale in SalonTouch. If you ever receive the message below when trying to make a sale the till must be opened first. ...
Thu, Jun 7, 2018 at 7:12 PM
SalonTouch allows you to use bar codes and bar code scanner to scan products or gift cards. You can also print bar codes directly from SalonTouch and ...
Thu, Jun 7, 2018 at 7:26 PM
Custom payment methods are used for special occurrences that can occur at the register. The most common of these are things such as using Groupons or an of...
Mon, Jun 11, 2018 at 11:41 AM
A float commission is one where the commission amount floats based on the amount of sales that the employee brings in. It is used to increase product sales...
Mon, Jun 11, 2018 at 12:33 PM
A coupon item is a similar to a coupon, but it is for specific defined Services or Products. SalonTouch will automatically determine what discount based on...
Mon, Jun 11, 2018 at 12:50 PM
This is a generic Windows error messages that mean SalonTouch cannot connect to the database that runs behind it to store data. Wait a few minutes a...
Mon, Jun 11, 2018 at 12:54 PM