You will usually see  error messages popping up when the workstation fails to connect to the main/server PC. This is very indicative that SalonTouch on the workstation is not connecting to the main computer.  In most cases, the problem can be resolved by taking the following steps:


1. Restart both the computers

2. Start SalonTouch on the main computer

3. Then start SalonTouch on the workstation and it should open up with no problems.



If this does not work please have your PC tech checkout the networking between the two computers and ensure that you can see the SalonTouch folders and any shared printers on the main computer from the workstation. 


If the networking is OK then contact SalonTouch software support at 877-725-6686 for additional assistance