General FAQ

Sending email in SalonTouch 10
To send out Simple Mail Transfer Protocol (SMTP) emails in SalonTouch, such as receipts to clients. 4 things are required. SMTP Server Address SMTP Port ...
Tue, Aug 6, 2019 at 12:07 PM
Setup SMTP email in SalonTouch 10
Click Setup. Click Salon on the left side. The salon will need information on what SMTP email server is being used to login and the login credentials to ...
Tue, Aug 6, 2019 at 12:06 PM
Worldpay/Vantiv Credit Card Reader Not Working
One cause of the Worldpay/Vantiv credit card reader not working is that the triPOS service isn't running. To fix you can do the following Press Wi...
Thu, Aug 6, 2020 at 4:45 PM
Add Indexes to Databases
Sometimes SalonTouch just seems to be slow to bring up customer's names or use the software. That's where indexes come into play. Navigate to C:...
Wed, Dec 16, 2020 at 11:58 AM